As previously announced, multifactor authentication (MFA) will be required for all filers in Case Management/Electronic Case Files (CM/ECF) with enrollment beginning May 11, 2025.
By December 31, 2025, all CM/ECF users MUST be enrolled in MFA to maintain system access. Moreover, while MFA enrollment will be optional for PACER-only users, it is strongly recommended that they take advantage of this security feature. MFA provides an added layer of security to accounts by helping to protect against cyberattacks that steal passwords, significantly reducing the risk of unauthorized access.
CM/ECF and PACER users were previously informed of MFA through the PACER website (Multifactor Authentication Coming Soon | PACER: Federal Court Records) and PACER bulletins on April 4, 2025 and May 2, 2025.
Users with filing privileges and other types of CM/ECF-level access are encouraged to enroll in MFA at their earliest convenience to preserve uninterrupted access. Users who do not voluntarily enroll in MFA will be randomly selected to enroll starting in August 2025.
To assist users, updated documentation and learning aids are available on the PACER website.
CM/ECF or PACER users with questions may contact the PACER Service Center at pacer@psc.uscourts.gov or (800) 676-6856. The PACER Service Center hours of operation are Monday through Friday 8:00 a.m. to 6:00 p.m. CT.
*Please note that if using third-party software for filing, CM/ECF users should ensure MFA is supported by that software before enrolling to avoid any disruption in business processes.